Terms of Service

1. Scope

These terms govern the use of avalorasolutions.com and describe the general conditions of services provided by Avalora Solutions LLC. Each property management, corporate accommodation, advisory or software engagement is also governed by a separate written agreement, which prevails if it differs from these terms.

2. Services

We provide management of residential properties located outside the United States, corporate accommodation, investment and operations advisory, and booking and reporting software. The scope of each engagement is defined in the written agreement or offer.

3. Fees and payment

Property management fees are a percentage of rental income as stated in the management agreement. Other services are billed at a fixed price or monthly fee as agreed in writing. Invoices are issued in USD or EUR and are payable within 15 days unless otherwise agreed.

4. Owner responsibilities

Owners confirm that they have the legal right to rent the property, hold any permits required by local law, maintain adequate property insurance, and remain responsible for taxes on their income unless the agreement states otherwise.

5. Guest stays

Stays booked through a booking platform are subject to that platform’s terms. Direct and corporate stays are subject to our Cancellation & Refund Policy and the house rules of the property.

6. Website content

Information on this website is general and does not constitute an offer. The owner report shown on the home page is an illustrative sample and does not represent actual results or guaranteed income. Estimates of income are provided in writing and depend on market conditions.

7. Liability

To the extent permitted by law, our liability under any engagement is limited to the fees paid to us for that engagement in the 12 months before the claim. We are not liable for indirect or consequential losses, or for events outside our reasonable control.

8. Governing law

These terms are governed by the laws of the State of New Jersey, United States, without regard to its conflict of laws rules, unless a written agreement or mandatory local law provides otherwise.

9. Contact

Questions about these terms: office@avalorasolutions.com.